Resource Centre

Background

Debenham Resource Centre was converted from the old Barclays Bank Building in Cross Green, Debenham, opening in May 2003, so it is celebrating its fourth birthday next month.  

Mid Suffolk District Council are supporting staffing at Debenham for 3 years from 2006-2009 by contributing £2,300 each year.

Debenham  Resource Centre is a library, linked to the Suffolk County Council Libraries, Archives and Information Service. As such, it offers the same services to the people of Debenham as every library in Suffolk.

-   It's free to join the library and everyone is welcome.

 - With a library card you can borrow books, CDs, DVDs, videos, spoken word such as story cassettes and language courses, and computer games from Debenham Resource Centre or any library (and return them to Debenham resource Centre or any other Suffolk library).

 - You can use the internet for free

-   The virtual reference library on our web site provides links to a wide range of selected internet resources from travel information to homework help.

- Staff at the resource centre are trained to help customers access e-government sites, including parish, council and national services. Access is free.

-   You can ask a question on AskSuffolk, our email enquiry service.

-   From Debenham Resource Centre or any library, you can access services and special collections, such as the Music and Drama collection; the home library service and the Suffolk Record Office; you can also access ancestry websites and research your family history – a very popular pursuit, these days!

 

 Facts about Suffolk Libraries

- Around 500,000 library cards in circulation

- In Suffolk, all libraries are open on Sundays. This is a pioneering service.

- 2500 people are offered libray services in their own homes

- Suffolk is one of the first library services in the country to offer a self-service system

- We answer over 700,000 queries each year

- Over 117 million internet pages are accessed from libraries each year

Suffolk Record Office holds written, aural and photographic historical documentation of Suffolk for the use of present and future generations

 

Services Offered at Debenham Resource Centre

 

All Suffolk Library services mentioned above are offered at Debenham. We also offer:

Free basic computer tutorials for adults

Free Bookstart activities for babies and toddlers – nursery rhymes and story time.

Bookstart is a national programme that works through locally based organisations to give a free pack of books to babies, with guidance materials for parents and carers. It promotes a life-long love of books and is based on the principle that every child in the UK should enjoy and benefit from books from as early an age as possible. The first five years are the best time for learning to talk and most of a child's language comes from the adults around them. Babies and toddlers who love books begin reading sooner and have a better chance at school.

Free craft activity sessions for children at weekends

National Initiatives such as the Reading Game

The largest national reading promotion for children aged around 4 to 11, the Summer Reading Challenge is now run in 94% of UK library authorities (99% in England). It runs in public libraries through the summer holidays, and is supported by leading children's publishers.

A free  local noticeboard for events and activities

A selection of leaflets and information about local events and services

A small reference section which includes Parish Council minutes, as well as online reference access to e-government

The newspaper and a cup of coffee

And always, a welcome to every customer.

Use of the Centre

The Resource Centre is a popular and well-used facility in Debenham and some statistics about its use and services are attached.  It is a significant community resource for learning, leisure, information, culture and ICT, despite its small size. 

Volunteers

We have run a very successful programme of volunteer placements for young people, helping with ICT, stock work and the Reading Game.  Other volunteers from the community have also supported the Centre, particularly over the summer months with the Reading Game.   We would welcome additional volunteers for the Reading Game this summer to talk to the children about what they have read.

Recent Changes

The new manager, Melanie Wood, took over at the Resource Centre in January 2007, and two branch assistants have been appointed to work some of the weekends. All staff are living in or close to Debenham, and as such are part of the village community. 

New initiatives at the centre in 2007 will include:

The addition of the Books on Prescription service which links in with the local GP and offers information resources and books on specific medical topics.

A consultation within the community. This will investigate the effectiveness of the service, particularly regarding opening hours.

A campaign to increase awareness of the service locally, particularly in outlying parishes of Ashfield, Framsden,Wetheringsett, the Stonhams and Mickfield.

Melanie Wood, Debenham Resource Manager

Gill Jenkins, Mid Suffolk Locality Manager

April 2007

Opening Hours

16 hours per week :    Tuesday          9.30am - 1pm; Wednesday    3pm – 7.30pm

Saturday          12 noon – 4pm; Sunday          12 noon – 4pm

Plus ICT classes and weekly Bookstart activities (eg Storytime/Baby Bounce/Tot Rock)

Service Provision

Ψ      Suffolk County Council Libraries, Archives and Information service point, part of the Adult and Community Services directorate

Ψ      Access point (‘C Store’) for Customer Service Direct (CSD) – the partnership between Suffolk County Council, Mid Suffolk District Council and British Telecom, offering supported on-line access to Mid Suffolk and County Council services.

Use of the Resource Centre

Issues               May 2003 – March 2004 - 7869; April 2004 – March 2005 – 8426; April 2005 – March 2006 -9907;  April 2006 – March 2007 - 8936

Visits                Figures assessed from Library Visits Surveys

2003/04 – 8008; 2004/05 – 7449; 2005/06 –  7332; 2006/07 – 6725

Enquiries         2003/04 – 122; 2004/05 -  173; 2005/06 – 186; 2006/07 -  310

ICT classes

 2003-Nov 2005 – 200 hours/44 individuals, tutored by the previous manager. Classes are underway and there is a waiting list for the new round of free classes, tutored by the new manager who took over in January 2007.

Reading Game

          The annual Summer Reading Game for children aged c. 4-12 years.  The children read six books over the summer holidays, discuss their reading with staff or volunteers and receive certificates and medals when they complete the Game.  

          2003 – Starters: 36. Finishers: 23.  Percentage finishing:  63%

          2004 – Starters: 52. Finishers: 28.  Percentage finishing:  53%

          2005 – Starters: 60. Finishers: 34.  Percentage finishing:  56%

            2006 – Starters: 24. Finishers:   9.  Percentage finishing:  37%